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North Coast Housing Connections

In 2021, Parma Public Housing Agency (PPHA) sold its only public housing property, leaving the agency with only a Housing Choice Voucher Program. Because the agency serves all of Cuyahoga County and not just Parma, the name was changed to better reflect its mission.

North Coast Housing Connections (NCHC) is a federally funded rental assistance program for low- to moderate-income families. NCHC administers 802 Housing Choice (Section 8) Vouchers throughout Cuyahoga County. The agency provides  applicants and participants access to excellent affordable housing and offers a path to self-sufficiency through its voluntary Family Self-Sufficiency Program. Its board of commissioners includes the mayor, city council, city auditor, city treasurer and law director.

Note: Although the organization will legally remain Parma Public Housing Agency, it is registered to do business as North Coast Housing Connections.

To learn more, read the article about the rebranding of the Parma Public Housing Agency.

Housing Choice Voucher Program
Learn if you were a winner in the lottery for the Project-Based Voucher Program and/or the Housing Choice Voucher Program.

Security Deposit Assistance

Security Deposit Assistance Program
Security Deposit Assistance Program Requirements

Family Self-Sufficiency Information

FSS Benefits Flyer
FSS Homeownership
FSS Application

Audit Information

2022 Audit of the former Parma Public Housing Agency

North Coast Housing Connections Director 

Amy Waxman joined North Coast Housing Connections (NCHC), formerly the Parma Public Housing Agency, in June 2022 as executive director. She has more than 28 years of experience in the affordable housing industry in both private and public sectors. The majority of those years were spent in several executive leadership roles at a large affordable housing authority and as deputy director leading a large Housing Choice Voucher Program. Her expertise covers all functions within the HCV program, including policy and procedural analysis, financial management, system implementation, project management and housing quality standard inspection protocols.

Waxman is nationally recognized as an HCVP expert and often presents to industry groups on related topics. She has served as a member for the National Association for Housing and Redevelopment Officials. She also holds certifications in HCVP Executive Management, Occupancy Specialist (COS) and HQS Inspector.

North Coast
Housing Connections

Rockside Plaza
1440 Rockside Road
Suite 306
Parma, Ohio 44134

Phone: 216-661-2015
Fax: 216-661-2021
Staff Contact Information

Lobby Hours

8:30 a.m.  4 p.m.,
Monday & Tuesday

8:30 a.m. – Noon, Wednesday, Thursday & Friday

Drop off paperwork through the slot during times the office and lobby are closed.


Directions to NCHC

Agency Plans

2021-2025 Five-Year Plan

2024 Administrative Plan

2024 Annual Plan

Quick Links

Affordable Housing Locator

Cuyahoga County Services